In our increasingly litigious and regulated world, the fear of someone in an organization making a mistake is great indeed, can cost a fortune. One simple way to reduce the risk is simply to work out what people should know and then test them on it. Of course, there's a lot of corporate knowledge involved here, but it can be gathered, piece by piece and assembled in a simple questionnaire format for each group. When people know their part, they know what is necessary to be compliant with regulations that must be met. That takes away the worry, and when they don't know, you get the call to fill the knowledge gap.
This approach is known as Compliance Education and the tools required are simple and very accessible. For more information: [more]Labels: Compliance, Learning |