360 degree feedback, organizational trust, change & sustainability
Best Practice in 360 Degree Feedback: No. 7 - Who delivers the feedback?
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Wednesday, 26 September 2007
What about the 'boss' that everyone loves - and who wants to deliver the feedback? If it's just limited to delivering the feedback to the manager (recipient) that may be OK. Much better if the manager can receive it from someone further removed and more independent. Later, they can talk to their boss - but not necessarily show them the profile. We put a lot of emphasis on confidentiality, it improves the quality of results. On the other hand, the boss has every right to know about action plans and check that they are carried through.

In general, an independent person should hand back and discuss the profiles and facilitate the interaction between manager and team - which is the critical part of the 360 Facilitated® process.

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posted by Dr Ron @ 11:03  
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