360 degree feedback, organizational trust, change & sustainability
MegaPlanning Bookstore!
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Tuesday, 29 April 2008
Can you imagine - a MegaPlanning Bookstore! I've only just heard about it. Yes, of course it's an Amazon display. On the first page it shows only the most recent and doesn't yet have the very latest (Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance. Ingrid Guerra-Lopez, 2008. Jossey-Bass), but on the All MegaPlanning related books link you'll find the rest (must be 40 all up, by now?).

Very impressive and extremely useful to see the lifetime work of Professor Emeritus Roger Kaufman and his colleagues laid out and available in one virtual shopfront.

And if you don't yet know what MegaPlanning is, check this link for Australia. Elsewhere, this link.

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posted by Dr Ron @ 10:32   0 comments
Bob Selden - Being the Boss
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Monday, 28 April 2008
Bob Selden, back from the International Institute for Management Development in Switzerland has the latest on development - what's past, what's now, and where the future is taking us. If you're in Sydney, Australia, join us for a thought-provoking evening at the great Pollak venue! If you're in Lausanne, Switzerland, wait until Bob returns and meet him there!

Bob Selden, author of the newly published book 'What To Do When You Become The Boss' will discuss research and current trends in management development, and suggest some ways organisations can provide a clear pathway to develop their managers and retain their best talent.

Bob says that "Management development within organisations has made much progress over the last twenty years. For example, leadership development initiatives today typically offer performance support and real world application of skills through such methods as training programs, coaching and mentoring, action learning, and developmental assignments. State of the art leadership development now occurs in the context of ongoing work initiatives that are tied to strategic business imperatives. But, are we still missing out on important aspects of learning?"

Bob points out that:

"1. Many development initiatives concentrate on developing the behaviours, skills, competencies, capabilities and personality traits that are required of an effective leader / manager - an input oriented approach. Despite the myriad research and 'expert' writings, there is still no agreed and defined set of management / leadership 'skills' that describe the output - the ideal leader / manager!

2. Worse still, there is not an agreed definition of 'management' and 'leadership'."

He asks "Where is it going, and where should it go?"

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posted by Dr Ron @ 23:11   0 comments
Best Practice in 360 Degree Feedback: No. 15 - Not being negative!
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Monday, 21 April 2008
Although we all have a tendency to look for problems and grumble about what's wrong, this isn't always the best way to improve (maybe you've noticed!). Rather than use a 360 to identify where the gaps are and go in troubleshooting, take the approach of Appreciative Inquiry (AI) and look for what's going right.

How does this help? Well, with AI several things happen:
  1. People get recognition for what they do, and that's often lacking
  2. Successes get noticed
  3. People start to feel good about things, depression (trendy today, but it's always around) begins to lift
  4. Morale rises

  5. Involvement increases
  6. People begin to feel confident (empowered) that they can handle the small stuff - and in the end, as Richard Carlson says, it's all small stuff
And if there are significant problems left over, that's the time to get into a structured process of Win-Win problem solving.

Yes, you've guessed it, this is the approach taken by 360 Facilitated. It's a great morale boost and an excellent way to bring people together to resolve problems.

Looking at it another way: De Bono's Black Hat (critical thinking) is a great way to look at the solution you propose, but no way to start a dialogue! Try instead his Yellow Hat (positive thinking).

Of course, Positive Psychology supports all of this and Appreciative Inquiry (AI) is the change methodology that is sweeping through some of the largest organisations.

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posted by Dr Ron @ 10:19   0 comments
Are you ready for 360?
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Friday, 11 April 2008
Organisations frequently plunge into a 360 program because 'we have to do it' or 'we can't be left behind' without giving adequate thought to what will make their 360 (any 360) a great success and value-add - and what could make it something quite different!

To help organisations make this decision for any kind of 360 (yes, it's a public service!), we have for many years offered visitors a free questionnaire that lets you review the critical factors, possible pitfalls, and gives you an answer. It will tell you at once whether there are risks involved in proceeding, or whether you are ready for a productive exercise.

You don't have to give us your name nor even show us your responses, but if you do, we will also provide a free detailed comment on your results - at no cost to you. And, of course, your privacy is assured.

Here are a few of the comments:

"It gave us pause for thought"
"It laid out the critical factors and made me consider them"
"I hadn't realised that there was so much involved"
"Thanks, very useful"

So if you're thinking 360, check out this link:

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posted by Dr Ron @ 07:37   0 comments
Ten minutes and you're off!
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Thursday, 3 April 2008
No, ten minutes is not too long to fill out a 360 feedback questionnaire! But Leaderskill Group ran into a government entity that was obliged to set this limit on users to stay within its limited resources. And, of course, if you 'Refresh/ Reload the page' to get around it, you lose all the responses you've just put in! So we came up with an elegant solution, a link that lets you refresh whenever you want.

This is an option that very few surveys will ever need, but it's there if they do! Another example of how the 360 Facilitated survey engine continually expands its capability, flexibility and user friendliness to meet the needs of our clients.

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posted by Dr Ron @ 07:20   0 comments
Job in Saudi?
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Wednesday, 2 April 2008
Well we don't usually advertise jobs but just in case you're interested, there is a great opportunity in HR with a client of ours in Saudi Arabia. If you're looking for something a little different, check it out, email David for details.


posted by Dr Ron @ 15:19   0 comments
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