|There is a huge temptation to start a 360 program with a 'problem manager'. Someone says "If we can get the goods on this one, we can fix 'em or get rid of 'em quick!" It's a lousy way to deal with anyone and it ruins the possibility of ever having a well received 360 in your organisation. One of the common delusions of this approach is that the manager is said to have asked for it. In our experience, the 'problem manager' is under a lot of pressure to 'ask for it'. Good technically skilled people have frequently left after this treatment - all for lack of some management training. So this is Pitfall No. 4:
Starting your program with a 'problem manager'. You are off to a very bad start!
Labels: 360 feedback, Communication, Culture, Trust